Frequently Asked Questions
Everything you need to know about your numbuzin journey.
Where does numbuzin US ship to?
Currently, we ship to all 50 states within the US, including Alaska and Hawaii. We are working on expanding our international shipping options in the near future.
How do I know which number series is right for my skin type?
Each numbuzin number represents a specific skin concern. You can take our personalized skin quiz on the homepage or refer to the 'Skin Guide' section to find the perfect match for your routine.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are numbuzin products cruelty-free?
Yes, we are committed to ethical beauty. numbuzin does not test any of our products or ingredients on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.